Refund & Cancellation Policy

Last updated: July 2, 2026

1. Our promise

Every purchase must deliver real value immediately. If something went wrong — you didn't receive your deliverable, it was clearly broken, or it didn't match what was described — we will fix it or refund you.

2. One-time purchases

• If your deliverable was never generated or delivered, you receive a full refund.
• If it was delivered but materially differs from what was described, write to support@appmarkt.biz within 14 days of the charge, from the address used at checkout, and tell us specifically what did not match. We regenerate your deliverable at no cost; if the regenerated version still does not match, we refund it.
• Requests are answered within one business day. We grant one refund per customer.
• Approved refunds are issued to the original payment method within 5–10 business days.

3. Subscriptions

• You can cancel at any time by emailing support@appmarkt.biz from the address you used at purchase. We process cancellation requests within one business day. Cancellation stops all future charges.
• After cancellation you keep access until the end of the current paid period.
• If a renewal was charged in error, write to us within 14 days of that charge. Where the deliverable for that period has not been materially used, we refund the renewal.
• Trial terms, the first charge amount and its date are always shown before you start a trial.

4. How to reach us

Email support@appmarkt.biz with your receipt or checkout email address. We respond within one business day. Please contact us before opening a dispute with your bank — we resolve almost every issue faster directly.

5. Statutory rights

This policy is in addition to, and does not limit, your statutory rights as a consumer under EU/UK law.